Our Return & Refund Promise
At JCC REDD Retail, we want you to be completely satisfied with your purchase. Please read our policy below to understand our return and refund process. We're here to help make things right!
Easy Returns
We accept returns within 30 days of your original purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Simple Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 days.
Need Help?
If you have any questions about our return & refund policy, please contact us via email. We typically respond to inquiries within 24 hours.
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